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Your appointments are very important to us, and are reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
Please note: we will take into consideration special circumstances as we know life does happen.
The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our schedules filled, thus better serving everyone.
As a courtesy, we will EMAIL you to confirm your service appointments 2 days prior to your appointment date. If you have your mobile number in your profile, you will also receive a TEXT message 2 hours prior to your appointment.
- Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.
- “NO SHOWS” will be charged 100% of the reserved service amount.
Thank you for viewing and supporting our policies.